Buyer Protection Guarantee

Zlovedoll fully understands that buying sex dolls is a long-term investment, so we promise that if you receive any sex dolls with shipping damage or original defects, we will return or exchange them for free.

We will never sell any fake or defective sex dolls! Doing business is also a long-term thing, so customer satisfaction is very important to us. We provide comprehensive pre-sales and after-sales services so that you can buy with confidence.

What do we guarantee?

All sex dolls on zlovedoll website are 100% authentic.
The sex doll you receive will be the same as the picture you see on the website.
The raw materials are all medical grade TPE and silica gel. As a personal sex toy, we always put safety first.
All our sex dolls are certified by CE mark, European standard (EN71) and FDA inspection organization.
The dolls are shipped directly from China, where our factory is located.
Confidential and free shipping worldwide, without any hidden costs.

In case of faulty:

1. Please check it immediately after you receive the sex doll.

2. If you find that the product is damaged in logistics or original defect, please send us images and videos within 24 hours of receiving the order. Our customer service will contact you as soon as possible and help you solve the problem.

3. If you wish to replace or return the goods, please do not use sex dolls. And to ensure that the gifts, packaging boxes, and packaging materials remain unused, so that we can return or exchange them for you in time.

Customer satisfaction is very important to us. If there is a problem with your order or product, please contact us and we will try our best to solve the problem for you.