Zlovedoll.com is operated legally, and all the sex dolls on our website are 100% authentic and officially authorized to ensure the authenticity and quality of the products. You can buy with confidence.

→ Click here to view our brand authorization letter & authorization link.

1. One-Stop Service, Efficient Communication
Suppliers provide professional customer service teams, respond quickly and solve problems accurately; manufacturers focus on production, and customer support often lags behind.

2. Accurate Demand Matching
Suppliers have a deep understanding of major brands and can match the most suitable products according to your needs to ensure a better purchasing experience.

3. Massive Selection + Price Advantage
■ Rich selection: Integrate resources from multiple manufacturers to cover products of different specifications/levels.
■ Cost optimization: Bulk purchases bring bargaining power, and often enjoy exclusive discounts and limited-time promotions.

Zlovedoll has warehouses in the United States, European Union, UK, and Canada. Only stated countries can receive in-stock sex dolls.

Depending on your location, you will typically receive the doll within 3-7 days.

1. No Production Wait Time
Stock dolls are pre-manufactured, whereas custom dolls typically require 3-7 days for production.

2. Shipped Directly from Local Warehouses
Stock dolls are shipped directly from warehouses in the US, EU, UK, and Canada, eliminating the 5-30 days required for shipping from China, ensuring faster delivery.

In Stock sex dolls Select the most popular sex dolls (1500-2000 pieces or more!) shipped in bulk to US, EU, UK, and Canada warehouses, significantly reducing the shipping cost of individual products. In contrast, shipping individually from China, whether by air or sea, costs more.

All the in stock sex dolls will be quality tested after production, please feel free to buy. If you have any questions after receiving the goods, please feel free to contact our customer service.

Unfortunately, in stock sex dolls cannot be customized. Stock sex dolls are pre-produced and shipped to warehouses around the world based on market demand and cannot be adjusted to individual needs.

1. Order confirmation
After your order is completed, we will send you factory photos of the sex doll, and we will ship it after you confirm that it is correct.

2. Logistics Update

After shipment, you will receive an email with a tracking number. You can check the logistics information at any time, or consult our customer service to learn the latest logistics status of the goods.

3. Handling Of Transportation Damage Issues
After receiving the goods, if there is any damage during transportation, you can contact us at any time and we will assist you in solving the problem as soon as possible.

* For problems such as product damage, loss, and delivery delays, we provide clear compensation standards to ensure your worry-free shopping experience. To view detailed compensation standards, please click here.

Working Hours: (NY) Sun-Thur 20:00—06:00

Credit Card

You can pay for sex dolls with Stripe. Stripe supports credit card payment (Visa/Mastercard/AE/Discover/JCB/DC), wallet payment (Apple Pay, Google Pay, Microsoft Pay), bank transfer and other payment methods.

(Learn more about Stripe payment options, click here.)

Installment

Afterpay: A trusted installment payment method that allows you to shop first and pay later, using advanced encryption technology to ensure transaction security. (*Available for U.S. customers only)

Klarna: A leading installment payment service, offering flexible and secure payment plans, widely used in Europe, with fast and transparent checkout. (*Available for customers in Germany, Austria, the Netherlands, Belgium, Finland, Switzerland, Sweden, Norway, Denmark, France, Italy, Portugal, Spain, the United Kingdom, and Poland only.)

(Learn more about Afterpay/Klarna, click here.)

Zlovedoll’s website uses SSL encryption to ensure that all information remains private and confidential. Please be assured that your payment is always safe.

1. Poor network signal

If the network is not good and the data cannot be connected normally, the payment will fail. You can change the network or restart the browser, and then try to pay again.

2. Unsupported browser

Some browsers cannot complete the payment normally. It is recommended that you use Google Chrome to make the payment. After performing the above two operations, if your payment still fails, please check the next reason.

3. Credit Card Reason

• Expired credit cards will cause payment failure, please make sure your credit card is valid.
• Your credit card does not have permission to conduct online, cross-border or overseas transactions, you can call the bank to check the restrictions on your credit card account.
• Your billing address is different from the information on file with your credit card, which may cause your payment to fail. Please make sure that your billing address and the information on file with your credit card are exactly the same. You can also contact your bank for more help.
• Due to the unusual nature of the transaction and its amount, some banks or credit/debit card issuers may reject the payment. They may identify it as a high-priced deal and, therefore, a fraudulent transaction. Please call your bank and let them know that you have authorized this transaction. Once they have your confirmation, you should be able to place your order successfully and immediately.

Silicone sex dolls take so long to produce, mainly because of the material properties and the complexity of the process:

1. Longer Curing Time
Silicone takes longer to cure to ensure its strength and elasticity, and has a longer production cycle than TPE.

2. More Sophisticated Mold Technology
Silicone can show higher details, so mold making requires higher requirements, and injection molding, demolding and other processes are more complicated.

3. Hand-Painted and Fine-Finished
Silicone dolls are hand-painted, and the makeup is more durable, but the coloring and modification processes take longer.

4. More Complex Structure, More Functions
High-end silicone dolls are often equipped with hair transplants, super-simulated skin, and even ROS heads, fine skin textures, etc., which will extend the production time.

5. More Stringent Quality Control
Although silicone materials are more durable, the production process needs to be strictly controlled to avoid problems such as bubbles and color differences, and each step needs to be carefully checked.

Overall, silicone dolls are more rigorous in production processes at the expense of higher precision and simulation, so they take longer.

If you would like to change your sex doll options, please contact our Live Chat or email us and tell us which options you would like to change.

The option can be changed if the sex doll has not been produced. If the sex doll has already started production, the option cannot be changed.

(Working Hours: (NY) Fri-Tue 17:00—24:00)

After the production is completed, we will send you photos of the sex doll by email and ship it after you confirm it is correct.

If you purchase a custom sex doll, it will be shipped from China. If you purchase a sex doll from our U.S., EU, U.K., or Canada inventory, it will be shipped from a local warehouse.

Sex dolls cannot be shipped to prohibited countries/areas. Countries /areas that ban sex dolls include India, Africa, and Middle Eastern countries, etc.

You can click here to view the full list of shippable locations. Caution! Be on the lookout for sites which claim they can ship to prohibited areas. Usually, they are scam sites.

● Regular Shipping: Usually takes 30-35 days. Some countries may require longer due to factors like greater distance, fewer shipping schedules, etc.:

৹ Canada, Australia, UK: 40-55 days

৹ New Zealand, Mexico: 60-75 days

● Fast Shipping: Usually takes 5-10 days, but due to varying customs review processes in the UK, EU, Canada, Australia, and New Zealand, shipping time is generally 10-15 days.

⚠ Special Reminder: Due to recent U.S. policy changes, the U.S. customs inspection rate has increased.

Yes, we use secure and well packaged shipping cartons without any marks and logos for delivery. You are the only one aware of the delivery!

No shipping charges, we offer free shipping worldwide.

( But if the doll you ordered is more than 168cm tall or the package weight is more than 60kg, the doll is an oversized or overweight item, and an additional fee will be charged ($100-$150). Please understand that the cost will be borne by the customer.)

Zlovedoll provides customs clearance and tax-inclusive services for most regions in the world, and customers do not need to clear customs and pay tariffs.

(* Due to policy reasons, some countries or regions require customers to handle customs clearance procedures by themselves, including Switzerland, Norway, New Zealand, Pakistan, Mexico, Argentina, and Muslim countries in Central Asia and the Middle East, etc.)

Yes, once your doll is ready for shipment, the tracking number will be emailed to you.

International logistics (Regular & Fast Shipping) generally uses 2 stages of the transportation:

1. International Shipping: The package is initially transported to the destination country by a third-party carrier.

2. Local Delivery: After customs clearance, UPS/FedEx/DPD, etc., will complete the final delivery.

The UPS/FedEx tracking number will only display tracking status on their website after the package arrives in your country and is handed over. Until then, track it via the following links:

🔗 http://www.shihua56.cn/en/default.aspx 

🔗 https://www.17track.net/en (Carrier choose “JYC”)

📝 Some tracking pages may show Chinese. Contact us for the latest updates if needed!

Due to the delay in the courier company’s system, the logistics information will generally be updated within 48 hours after delivery. After receiving the tracking number, please wait patiently, and check the logistics information after 48 hours.

If you still cannot find the logistics information within 72 hours, please contact the online customer service or send an email to [email protected], we will contact the courier company to solve the problem.

(Working Hours: (NY) Fri-Tue 17:00—24:00)

During transportation, the shipping company may record the volumetric weight/declared weight based on their internal policies, which can result in a discrepancy between the weight shown in the tracking information and the actual weight. This is a common practice in the logistics industry and does not affect the actual contents or quantity of your package.

Rest assured, you will receive your complete sex doll as ordered.

Please contact customer service to explain the situation, and the customer will help you cancel the order.

Each doll is thoroughly inspected before shipping. If you find any problems when the sex doll arrives, please contact [email protected] within 24 hours after signing for it with relevant pictures and videos, we will help you to solve the problem.

We have corresponding compensation standards for after-sales situations such as damage to goods, loss of goods, long delivery times, etc., allowing you to shop worry-free. To view detailed compensation standards, click here.

Yes, you can return it, but the return shipping cost will be your responsibility. To minimize your loss, we recommend reselling your doll on sex doll forums or second-hand marketplaces.

Sometimes the confirmation email is mistaken for spam. If you haven’t received our email for a long time, please check your junk mailbox.

If you have checked the spam mailbox and there is still no confirmation letter, don’t worry, please send an email to [email protected], we will help you solve the problem as soon as possible.

You can customize the hairstyle, eye color, finger and toe color, areola color, vagina color, etc. of the sex doll for free in the options on the right when you buy the sex doll.

If you want to customize a sex doll exactly according to your own ideas, please check our custom sex doll page. We provide advanced customization services to help you realize your dreams.

In Zlovedoll, you will receive all purchased sex doll, artificial wigs, underwear, heating rods, blankets, gloves, vaginal douche, combs. (Please note that different brands of sex dolls may have slight differences in gifts, please refer to the gifts you actually receive.)

You can also choose more accessories for sex dolls in the sex doll shop.

You can use all four body parts! The mouth, anus, vagina, chest.

The normal lifespan of a sex doll is 2 to 10 years, depending on how often you use it and whether it is properly maintained and stored. To learn more about use, proper maintenance and storage, click here.

Yes, the head and body of your sex doll can be easily detached and reattached.

Also, the eyes, wig, and vagina can also be swapped out and replaced. Removable vaginas can be purchased separately.

Yes, you can separately purchase different eyes with different colors. To learn more on how to replace your eyes, please refer to the picture below.

Assembly is simply! Align the screw with the hole in the head then screw in accordingly. Now, align the head with the holes on the body and screw on until stable.

Fixed vaginas are built into the doll and look more life-like, similar to that of a real woman. Once fixed, they are not removable.

The removable vagina is tube-shaped and can be inserted into or removed from a doll of similar skin color.

Regarding between the choice of the two, if you place more importance on life-like features the fixed vagina option is for you. If, however, you place more importance on convenience the removable vagina would be your preferred choice as it is removable and easier to clean after use. Most of our customers choose the fixed vagina.

Please use a water-based lubricant that is safe for you and your sex doll’s skin. Avoid oil-based, petroleum-based and silicone-based lubricants that can damage the skin.

First, prepare the following items:

• Non-alcoholic wet wipes
• Mild liquid soap or antibacterial soap
• Vaginal irrigator (Provided)
• Hair dryer
• Water
• Soft cloth
• Soft towel

PROCEDURE

1. First, remove excess lubricant or body fluids with a non-alcoholic wet tissue.
2. Then rinse the vagina with the vaginal irrigator. After rinsing, make sure to wipe off any moisture with a soft cloth.
3. Remove the wig of the doll. The wig needs to be cleaned separately.
4. Mix liquid soap/soap with warm water at a ratio of 1:5. Take a cloth, soak it within the warm soapy water and wipe the body clean.
5. After initial wipe down, rinse the body again with just warm water. Make sure to have ready a dry cloth to wipe the joints around then neck area completely dry.
6. Follow by drying the rest of the body with a soft towel.
7. To further dry, use a hair dryer to blow the body with a cool wind.

It is recommended that you clean the vagina after each use. The sex doll must be cleaned once every 2-3 weeks. For more detailed of cleaning, please click here to view.

1. Avoid High Humidity and Direct Sunlight
Do not use or store the doll in environments with high humidity or direct sunlight to prevent material degradation.

2. Proper Storage Method
When storing, it is recommended to wrap your doll in a **white blanket or a soft white bed cover**, or simply use the **original shipping box**, which can serve as an alternative storage option. Ensure the doll is kept in its original position, as it was when shipped, and avoid leaving the joints bent for extended periods to prevent skin wrinkles.

Additionally, you can purchase “specialized sex doll storage accessories” for safer and more convenient storage.

Yes, our cooperative manufacturers use medical-grade TPE and silicone materials to ensure the safety and comfort of the products. All products undergo strict quality and safety testing before shipment, meeting international standards, so you can use them with confidence.

The sex doll has a built-in metal skeleton that can make all the actions that a real human can do. And the new EVO skeleton can also simulate human shrugs, making sex dolls more realistic and bringing you a better experience.

For a more specific scope of activities, please refer to the figure below.