Shipping And Returns

Enjoy Prompt Service!

Notice: To ensure your package is delivered safely and within the agreed upon timeframe, please make sure your address is inputted correctly and includes all relevant and required information. To ensure timely delivery, please use proper abbreviations and correct street, building, and apartment numbers.

Avoid Delivery Issues

In the event your product is lost or mis-delivered due to incorrect delivery information, any losses will be borne solely by the purchaser.

> PRODUCTION

Production takes place after an order is received. Depending upon the model, all orders are usually completed within 3-7 days.

> DELIVERY

Delivery time is determined by a recipient’s address. Estimated shipping durations take between 30-35 day. Please note, due to the impact caused by Covid-19, shipping speeds vary by country and are prone to unforeseen delays

EXPEDITED DELIVERY options are available for quicker delivery.

Expedited delivery ships your order via air (not by sea). Estimated time of delivery is between 5-7 days.

ORDER NOW AND GET YOUR SEX DOLL NEXT WEEK

In-stock dolls are available and recommended if you want your sex doll delivered in lightning speed! To reduce production and delivery time, Zlovedoll organizes and stocks its U.S. & European warehouses in advance with some of the best-selling dolls available. For addresses in the U.S. and EU, these preparations reduce the delivery time to only 3-7 days.

> Privacy: All shipping containers are 100% confidential, with no logos, text, or other identifiable markings.

> Security: All dolls are wrapped in foam filled transparent bags to keep them secure. An extra layer of wrapping is applied by using a small, soft blanket. All dolls are placed into a sealed shipping box. With these precautions, your doll will be delivered confidentially and safely.

Zlovedoll products can be delivered with ease to most customers around the world. However, some countries and regions require customers to complete custom clearance requirements by themselves.

These countries and regions include, but are not limited to, Central Asian and Middle Eastern Muslim countries, India, Pakistan, Mexico, Brazil, Argentina, Thailand, Vietnam, Korea. If you have any questions, please email us at [email protected].

Zlovedoll works closely with FedEx, DHL, and UPS.

Zlovedoll provides free shipping worldwide. You are not burden with freight costs.

Due to the impact of Covid-19, Zlovedoll currently only provides tax-included services to users in the United States. Purchasers in other regions may be responsible to cover additional tax and tariff costs charged by their residing country.

(*Except for Switzerland, Britain, Norway, other European countries provide tax-included services.)

Once your order has been placed, Zlovedoll’s customer service representatives will contact you to confirm your order and shipping details. Production then begins! Quality Inspections are carried out on all orders before shipping. You will receive an email containing a tracking number allowing you to monitor its progress all the way to your doorstep.

> Regular Orders

A full refund will be issued for cancellations made within 2 hours after order, excluding credit card processing fees. An 80% refund will be issued for cancellations made within 6 hours after order, excluding credit card processing fees.

>Customized Orders

All customized dolls cannot be cancelled, refunded, or exchanged.

Each doll is subject to thorough inspections prior shipping. If you notice any issues with your order upon arrival, please contact [email protected]  immediately.

If your doll has production defects, of any kind, or damage occurred during shipping, just sent it back and enjoy a replacement or money back. Dolls that are damaged during use are not eligible for return or exchange. As mentioned prior, customized dolls cannot be returned or exchanged.