About payment
Credit Card
You can pay for sex dolls with Stripe. Stripe supports credit card payment (Visa/Mastercard/AE/Discover/JCB/DC), wallet payment (Apple Pay, Google Pay, Microsoft Pay), bank transfer and other payment methods.
(Learn more about Stripe payment options, click here.)
Installment
Afterpay: A trusted installment payment method that allows you to shop first and pay later, using advanced encryption technology to ensure transaction security. (*Available for U.S. customers only)
Klarna: A leading installment payment service, offering flexible and secure payment plans, widely used in Europe, with fast and transparent checkout. (*Available for customers in Germany, Austria, the Netherlands, Belgium, Finland, Switzerland, Sweden, Norway, Denmark, France, Italy, Portugal, Spain, the United Kingdom, and Poland only.)
(Learn more about Afterpay/Klarna, click here.)
Our website uses SSL encryption to ensure that all data passed between the web server and the browser remains private and complete. Please be assured that your payment is always safe.
Don’t worry, your purchase details will not be shown on your bank statement.
1. Poor Network Signal
If the network is not good and the data cannot be connected normally, the payment will fail. You can change the network or restart the browser, and then try to pay again.
2. Unsupported Browser
Some browsers cannot complete the payment normally. It is recommended that you use Google Chrome to make the payment. After performing the above two operations, if your payment still fails, please check the next reason.
3. Credit Card Reason
- Expired credit cards will cause payment failure, please make sure your credit card is valid.
- Your credit card does not have permission to conduct online, cross-border or overseas transactions, you can call the bank to check the restrictions on your credit card account.
- Your billing address is different from the information on file with your credit card, which may cause your payment to fail. Please make sure that your billing address and the information on file with your credit card are exactly the same. You can also contact your bank for more help.
- Due to the unusual nature of the transaction and its amount, some banks or credit/debit card issuers may reject the payment. They may identify it as a high-priced deal and, therefore, a fraudulent transaction. Please call your bank and let them know that you have authorized this transaction. Once they have your confirmation, you should be able to place your order successfully and immediately.
Hope the above information is helpful to you. If you have any questions during payment, please contact our online customer service for help, or contact us through email, and we will try our best to help you solve the problem.
At Zlovedoll, you can use Stripe to pay for your orders.
Stripe is a globally renowned online payment processing platform that offers customers various payment options, including credit/debit card payments, wallet payments, bank transfers, and more, aiming to provide a convenient online shopping experience. Stripe employs excellent security tools to ensure the safety of the payment environment, offering a secure and efficient payment solution for online shopping.
You can use the following three payment methods with Stripe at Zlovedoll:
1. Credit/Debit Card Payments
Stripe accepts all major credit cards and debit cards from customers in various countries, including Visa, Mastercard, American Express, Discover and Diners, China UnionPay, JCB, Cartes Bancaires, and Interac.
Credit cards are issued by banks, allowing customers to borrow money and promise to repay it within a grace period to avoid additional charges. Consumers can accumulate a continuous debt balance but are required to pay interest.
Debit cards provide the convenience of bank card payments but must be linked to a bank account, directly deducting funds during the payment process.
2. Wallet Payments
Stripe supports wallet payments such as Apple Pay, Google Pay, and Microsoft Pay. Wallet payments eliminate the hassle of manually entering credit card and billing information, providing a faster and more convenient payment method.
- Apple Pay
When customers browse the website using iPhone, iPad, or Apple Watch, they can choose Apple Pay as the payment method and authorize the transaction through facial recognition, fingerprint, or password.
- Google Pay
With Google Pay, customers can use the credit or debit cards stored in their Google accounts to make payments in your app or website, including Google Play, YouTube, Chrome, or bank cards associated with Android devices. Use the Google Pay API to request any credit or debit cards stored in the customer’s Google account.
- Microsoft Pay
Microsoft Pay prompts customers to log in with their Microsoft account and authorize the payment by confirming the security code of their bank card when making payments on Windows devices.
3. Bank Transfers
Bank transfer is a secure and undisputed payment method that allows customers to transfer funds from their bank accounts to the seller’s bank account.
SEPA Direct Debit Instructions: When the store currency is Euro (EUR), the SEPA gateway will appear. Overview: Single Euro Payments Area (SEPA) is an EU initiative aimed at simplifying payment processes within and between member countries. SEPA allows direct debits to each Euro bank account within the SEPA region. To debit an account, the merchant must collect the customer’s name and bank account in IBAN format. During the payment confirmation process, the customer must accept the instruction to direct debit to their account. After the merchant initiates the debit from the customer’s account, it may take up to 14 business days to receive notification of payment success or failure, with an average of 5 business days.
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro.)
Sofort: When the store currency is Euro (EUR), and the billing country is Austria (AT), Belgium (BE), Germany (DE), Italy (IT), Netherlands (NL), or Spain (ES), the gateway will appear. Overview: Sofort is a bank transfer-based payment method acquired by Swedish bank company Klarna in 2014. It has over 85 million users in 15 countries. With Sofort payment, customers are redirected to the Sofort website and enter their bank login credentials there. Once authentication is successful, Sofort initiates the bank transfer from their bank account. While successful authentication usually means successful payment, the merchant will not immediately receive a guarantee of funds and may take up to two business days (but could also take up to 14 days) for the funds to arrive. Once the funds are received,
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro.)
Giropay Instructions: When the store currency is Euro (EUR), and the billing country is Germany (DE), the gateway will appear. Overview: Giropay is an online bank transfer payment method in Germany, offered by over 1,500 banks. Customers can use their online banking credentials to complete transactions, and the funds will be deducted from their bank account. Depending on the bank, customers may need to use two-factor authentication or a PIN to confirm the payment. Once confirmed, the payment is irreversible and immediately confirmed to the merchant’s account.
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro.)
Bancontact Instructions: When the store currency is Euro (EUR), and the billing country is Belgium (BE), the gateway option will appear. Overview: Formerly known as Bancontact/Mister Cash, Bancontact was established in 1979 and is a bank redirect payment method widely used by over 80% of online businesses in Belgium. Bancontact payments are verified and confirmed immediately by the payer. Customers can identify the payment by scanning the provided payment code through a mobile application and then confirm the transaction using a PIN. Payment information is one-time, but subsequent payments can be debited directly through SEPA with appropriate authorization.
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro.)
iDEAL Instructions: When the store currency is Euro (EUR), and the billing country is Netherlands (NL), the gateway will appear. Overview: iDEAL is a payment method in the Netherlands that allows customers to complete online transactions using their banking credentials. Currence operates iDEAL, and all major banks in the Netherlands are members, making it the most widely used online payment method with a market share of nearly 55%. With iDEAL payment, customers are redirected to their online banking environment and verify the payment with two-factor authentication. The specific customer experience may vary depending on the bank. The payment is non-reversible and immediately confirmed.
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro.)
Przelewy24 (P24) Instructions: When the store currency is Euro (EUR) or Polish ZÅ‚oty (PLN), and the billing country is Poland (PL), the gateway will appear. Overview: Przelewy24 (P24) is a payment method in Poland that facilitates fund transfers between over 90,000 Polish businesses and all major banks. Przelewy24 allows consumers to complete online transactions by directly transferring funds via online banking. During the P24 payment process, customers are redirected to the online environment where they log in to online banking to authorize the payment. In most cases, the target account information (Przelewy24 bank account) is prefilled, but in some cases, consumers must enter it manually.
(Kindly note: If you want to use this payment method, you need to adjust the currency at the top of the website to Euro or Polish ZÅ‚oty.)
If you encounter any issues during the payment process, you can contact us through online chat or email, and we will assist you in resolving the problem.
